©

the conversion tracking said ₹20 crore. the actual number was zero.

FloraSoul's Google account was reporting one add-to-cart worth 20.36 crore, poisoning every decision downstream. We fixed it, rebuilt around one hero product, and a 0.2x account moved toward breakeven.

The inherited 0.2x ROAS hid a worse number: a misfired conversion event teaching Google to optimize toward noise. On Meta, five products split budget evenly, so no buyer signal was ever strong enough to learn from. The product wasn't the problem. Nobody had told the account what to sell.

Services

Performance marketing
Creative strategy
Website (UI/UX)
Film
Performance marketing
Creative strategy
Website (UI/UX)
Film

the conversion tracking said ₹20 crore. the actual number was zero.

FloraSoul's Google account was reporting one add-to-cart worth 20.36 crore, poisoning every decision downstream. We fixed it, rebuilt around one hero product, and a 0.2x account moved toward breakeven.

The inherited 0.2x ROAS hid a worse number: a misfired conversion event teaching Google to optimize toward noise. On Meta, five products split budget evenly, so no buyer signal was ever strong enough to learn from. The product wasn't the problem. Nobody had told the account what to sell.

Services

Performance marketing
Creative strategy
Website (UI/UX)
Film

Date

Sep 2025

Client

FloraSoul

Industry

Skincare / D2C Ayurvedic

Timeline

6 Months

Creative Strategy

We found the fix in the account's own data.

One product, the Body Butter, indexed consistently above every other line in the catalogue. So we stopped selling the portfolio and started selling one thing, repeatedly, until the brand earned the right to sell the rest. Every other decision followed from that: the copy moved from adjective-heavy heritage language to specific, numeric claims — twelve hours of hydration, not "deeply moisturising" — because a scroller believes a number faster than an adjective. The visual identity split away from the heritage-Ayurveda lane entirely, into something floral and modern, so the brand stopped fighting established players on their own turf.

Underneath all of it sat one operating belief: on Meta today, the creative carries the targeting, not the audience settings. Interest stacks don't find buyers anymore — specific, relatable creative does. So the persona lived inside the ad itself, not the ad set, and every campaign ran open.

Creative Production

One shoot day built to outlast itself: three products, seven interchangeable hooks each, all cut against one shared body and CTA — 21 complete films from a single production.

That system fed a locked monthly cadence of 24 new creatives, problem-first hooks up front, proof in the middle, the hero product carrying the heaviest rotation. A full Google Ads rebuild followed the same discipline: fixed tracking, repaired product feed, and a funnel where Meta creates demand and Google exists to capture it.

Results, not prophecies

x

Efficiency lift in blended Meta ROAS across the engagement

x

Efficiency lift in blended Meta ROAS across the engagement

%

Add-to-cart rate sustained throughout — proof the demand was always there

%

Add-to-cart rate sustained throughout — proof the demand was always there

Hero product, rebuilt into the account's entire foundation

Hero product, rebuilt into the account's entire foundation

The product was never the weak link. The account just hadn't been told what to say, or which number to actually trust.