©

"sorry, oxybenzone." the ad copy that broke a 1.9 ROAS ceiling.

Spending big, stuck at 1.9 ROAS, running copy that read like every other skincare brand's. We rewrote the ads to talk like a person and cut CPA while scaling spend.

The ads were accurate and forgettable — feature-first copy, ingredient callouts, the structure every skincare brand runs. At significant daily spend, that had plateaued. The brief wasn't more budget. It was proving the account could grow on the same spend if the ads earned the stop.

Services

Performance marketing
Creative strategy
Performance marketing
Creative strategy

"sorry, oxybenzone." the ad copy that broke a 1.9 ROAS ceiling.

Spending big, stuck at 1.9 ROAS, running copy that read like every other skincare brand's. We rewrote the ads to talk like a person and cut CPA while scaling spend.

The ads were accurate and forgettable — feature-first copy, ingredient callouts, the structure every skincare brand runs. At significant daily spend, that had plateaued. The brief wasn't more budget. It was proving the account could grow on the same spend if the ads earned the stop.

Services

Performance marketing
Creative strategy

Date

Feb 2025

Client

Re'equil

Industry

Skincare & haircare / D2C

Timeline

4 Months

Creative Strategy

This was 2023, and the instinct across the industry was still narrow targeting — interest stacks, lookalikes, the belief that finding the right audience was the job.

We ran open instead, and let the copy do the finding. If the words named the actual problem a person was dealing with, the right person would recognise themselves in it regardless of how loosely the audience was defined.

So the copy stopped explaining and started talking. "Sorry, oxybenzone." "What hair fall?" "Hello, firm skin." Each headline picked a fight with the problem itself — mock-apologetic, conversational, dropped into the scroll like a comment rather than an ad. The functional proof didn't disappear; it moved underneath the headline, into callouts and clinical detail for the reader who'd already stopped to look. The headline's only job was earning that stop.

Creative Production

A full ad revamp across the sunscreen, moisturiser, shampoo, and conditioner lines, keeping visual design and brand recognition consistent while the copy carried the entire personality shift.

Cost cap campaigns run at low bids to expand reach without overspending, paired with an email and WhatsApp automation funnel that grew into a major share of total revenue on its own.

Results, not prophecies

-%

Cost per acquisition, on the same creative-led approach

-%

Cost per acquisition, on the same creative-led approach

+%

Ad spend scaled alongside the CPA drop, not instead of it

+%

Ad spend scaled alongside the CPA drop, not instead of it

+%

ROAS improvement, breaking a plateau that had held at the account's prior scale

+%

ROAS improvement, breaking a plateau that had held at the account's prior scale

Nobody stops scrolling for "clinically proven ingredients." They stop for "sorry, oxybenzone." Same product. Completely different ad.