ยฉ

fast in the feed, slow on the page: a brand built on customer psychology.

BigMe sells wellness patches for personal problems: sleep, anxiety, focus, period pain. We built every layer, ads, pages, design, around one customer. Scale followed.

An unfamiliar format, sensitive problems, and a buyer who scrolls fast and trusts slowly. Lecture this cohort and they're gone. The brand needed ads that speak their language and an experience that earns their trust, nothing generic in between.

Services

Creative Strategy
Brand Experience
Creative Strategy
Brand Experience

fast in the feed, slow on the page: a brand built on customer psychology.

BigMe sells wellness patches for personal problems: sleep, anxiety, focus, period pain. We built every layer, ads, pages, design, around one customer. Scale followed.

An unfamiliar format, sensitive problems, and a buyer who scrolls fast and trusts slowly. Lecture this cohort and they're gone. The brand needed ads that speak their language and an experience that earns their trust, nothing generic in between.

Services

Creative Strategy
Brand Experience

Date

Apr 2025

Client

BIGME

Industry

Wellness / D2C, transdermal patches

Timeline

8 Months

Creative Strategy

Visual impact converts this buyer. Information doesn't.

The cohort lives in motion, so the brand moves: films and imagery built on momentum, the patch removing what slows them, foggy focus, period pain, hangovers, lost sleep. Promises compress to two words, Deep Sleep, Constant Calm, Locked In, and the visuals carry the conviction. For sensitive problems, no lectures and no medical theatre: a brand that looks like culture and talks like a person. All of it generated, no shoots, one modern register throughout.

Creative Production

Every product its own world, every page built to slow the buyer down.

Each SKU carries its own aesthetic, backdrop and motion language, hand-and-patch frames and movement ideas running the ads. The landing page then slows the same customer down: it talks, your sleep, your trade-offs, your mornings, and holds the sale to the bottom, because belief about a personal problem can't be rushed. Conversion tripled. The ads win the scroll; the page wins the decision.

Results, not prophecies

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Monthly order growth in ten months, to the brand's peak

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Monthly order growth in ten months, to the brand's peak

x

Landing page conversion after the slow-sale rebuild

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Landing page conversion after the slow-sale rebuild

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Blended MER at peak, scaling month on month

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Blended MER at peak, scaling month on month

Ten months of this took monthly orders to seven times where they started, at a 2x blended MER. Nothing here is generic. That's the whole method.